Continuous Dialogue Critical to Tackling Telecoms Industry Challenges – Danbatta

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The Executive Vice Chairman and Chief Executive Officer of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, has said that continuous dialogues between the regulator and its various licensees is central to finding lasting solutions to issues negatively impacting licensee’s compliance with extant regulations and challenging the growth of the telecoms industry.

Danbatta stated this during the second edition of NCC’s 2021 Talk to The Regulator (TTTR) forum held at Four Points by Sheraton, Lagos, over the weekend. The theme of the discourse is, “Improving Stakeholders Satisfaction”.  The Lagos edition of the programme followed the successful hosting of a similar dialogue in Kano on 16th October, 2021.

The objective of the forum is to get direct feedback from licensees on how the Commission, as a regulator, is meeting licensees’ expectations.

The programme was also designed to identify areas for regulatory improvement, highlight areas where licensees are defaulting as well as address critical industry challenges undermining full accomplishment of the set objectives for consolidating the gains in the telecoms sector.

According to Danbatta, who was represented at the forum by NCC’s Executive Commissioner, Stakeholder Management, Adeleke Adewolu, the forum is orgainsed in keeping with the Commission’s commitment to continually ensure regulator-licensee interactions to develop collaborative solutions and implementation programmes to the challenges of the telecom ecosystem.

“The Nigerian Communications Act (NCA, 2003) invests the NCC with powers and responsibilities for the regulation of both the technical and market-related aspects of telecoms infrastructure and services in Nigeria. We consider our role as regulator very vital to ensuring industry sustainability, because NCC considers consultation as the lifeblood of regulation” the EVC emphasised.

The EVC also declared that, “we have consistently deployed stakeholder engagement tools like public enquiries, private investigations, written information requests, one-on-one discussions as we are having it now and diverse consumer engagement platforms. These tools enable us to ensure that our interventions are well-grounded and that our decisions are based on a clear understanding of stakeholders’ perspectives”.