The recent termination of over 100 First Bank employees amid a massive ₦40 billion fraud scandal has left customers reeling and questioning the bank’s internal controls.
Many are now worried about the safety of their funds and the reliability of the bank’s systems.
“I’m extremely concerned about my money in the bank,” said one customer, who wished to remain anonymous. “If such a huge fraud could happen, what guarantee do I have that my own funds are secure?”
The fraud, orchestrated by a manager on the operations team, has raised serious questions about the bank’s ability to prevent and detect fraudulent activities. Customers are now calling for increased transparency and accountability from the bank.
“I want to know what measures the bank is taking to ensure this doesn’t happen again,” said another customer. “I need to trust my bank, and right now, I don’t.”
The bank’s management has promised to tighten internal controls and ensure stringent oversight to prevent future occurrences, but for many customers, the damage has already been done.
