By Niyi Jacobs
MTN Nigeria has reversed its controversial 200% tariff hike on the 15GB data plan, admitting it was an error.
In a statement posted on its official X account on Thursday, the telecom giant apologized for the abrupt increase, which sparked widespread backlash from customers
“To our 15G digital bundle lovers, you dey vex. We know.
“We know how upsetting it must have been to suddenly wake up to a 200% increase on your favorite digital bundle.
“We could share several reasons and provide explanations, but omo, all that one na story. We don cast.
“We get it and admit it. Let’s just say na mistake.
“In this love season, don’t stay angry with us. Please forgive and forget. You matter die, and we will never stop showing you how much,” the statement read.
MTN had initially implemented the price hike on Tuesday, in contradiction to the Nigerian Communications Commission’s (NCC) approval of only a 50% increase on telecom tariffs.
The move drew sharp criticism, leading to a Nigeria Labour Congress (NLC) directive on Wednesday, urging Nigerians to boycott telecom services in protest.
Following the backlash, MTN has now rolled back the 200% increase, reassuring customers of its commitment to providing affordable data services.
