FirstBank of Nigeria has refuted fraud allegations made by a customer, Dr. Agbai Eke, in reports by Thisday Newspaper, Arise Television, and a viral video. The bank described the claims as “unfounded and false,” asserting that Dr. Eke engaged in unethical dealings with a former bank employee, exploiting a personal relationship for unauthorized transactions outside the bank’s purview.

The matter is now in court, with FirstBank opting to let the legal process determine the outcome. The bank has also involved law enforcement, confirming that suspects have provided useful statements during ongoing investigations.

FirstBank reassured stakeholders of its commitment to integrity, professionalism, and customer protection.