The management of Chartered Institute of Bankers (CIBN) has recently expressed empathized with the banking public on the difficulties encountered in accessing the new Naira notes which heightened tension and, in some cases, and also provoked acts of violence at different customer touch points.

According to the Institute’s  statement, which was released yesterday, CIBN understands the plight of bank Customers, hence, appeal for calm and understanding as the regulator (the Central Bank of Nigeria) and the operators (the banks) are working assiduously to bring the situation under control. 

“Relevant stakeholders within the ecosystem are being engaged with a view to addressing the unintended consequences of the laudable Naira Redesign Policy” the statement stated.

To this end, the institute beseeched the general public to eschew any act capable of exacerbating the current situation and exercise restraint while as it enjoin all its members to carry on their duties with utmost professionalism and diligence. 

The statement noted that the Chartered Institute of Bankers of Nigeria, the umbrella professional body for banks and bankers is confident that this phase will pass with the cooperation of all and sundry, and the country Nigeria will come out of this stronger.