MTN Group Limited has temporarily closed its offices, stores, and service centers across Nigeria due to the vandalization of its office in Festac Town, Lagos, by angry subscribers. The incident occurred after MTN disconnected some lines due to a mismatch in National Identification Number and SIM registration.
A viral video showed a mob destroying the office’s barricade fence and vandalizing the property. However, the Lagos State Police promptly intervened, restoring normalcy and peace at the scene.
In response to the incident, MTN announced that it would shut down its shops nationwide for 24 hours, starting July 30, 2024. The company urged customers to use digital support channels for assistance during the closure.
The temporary shutdown aims to ensure the safety of customers and staff. MTN reassured customers that normal operations would resume after the 24-hour period.
This headline better captures the essence of the story, highlighting the main event (MTN shutting down operations) and the reason behind it (subscriber backlash).
