Fidelity Bank Upholds Data Protection Standards, Engages NDPC in Resolution Talks

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A statement by Meksley Nwagboh, Divisional Head, Brand & Communications, Fidelity Bank, has reaffirmed the bank’s commitment to upholding the highest standards of data protection and corporate governance.

According to Nwagboh, Fidelity Bank received a notice of investigation from the Nigerian Data Protection Commission (NDPC) in April 2023 regarding a complaint about alleged data breach. The bank conducted an internal investigation and found that no data breach occurred and that the bank did not violate any laws.
Nwagboh explained that the bank’s account opening process is designed to ensure the security and privacy of customer data, and that the bank has a strong commitment to corporate governance and data protection.
“We are committed to upholding the highest level of ethical standards in all our dealings with customer data,” Nwagboh said. “We have a robust data protection policy in place, and we comply with all extant laws and regulations.”
Nwagboh also stated that Fidelity Bank remains engaged with the NDPC to resolve the matter amicably and ensure that customer data is protected.
“We are confident that our data protection practices are robust and that we have done nothing wrong,” Nwagboh said. “We will continue to engage with the NDPC to ensure that customer data is protected and that we maintain the trust of our customers.”
Fidelity Bank has a long history of prioritizing data protection and corporate governance. The bank has implemented robust security measures to protect customer data and has a dedicated team responsible for ensuring compliance with data protection regulations.
“We understand the importance of data protection and are committed to upholding the highest standards,” Nwagboh said. “We will continue to work with regulatory bodies to ensure that our data protection practices are aligned with best practices and regulatory requirements.”
Fidelity Bank remains engaged with the NDPC to resolve the matter amicably and ensure that customer data is protected. The bank is committed to maintaining the trust of its customers and upholding the highest standards of data protection and corporate governance.
“We are confident that we can resolve this matter amicably and maintain the trust of our customers,” Nwagboh said. “We are committed to upholding the highest standards of data protection and corporate governance.”